Case Manager responsible for resolving all technical and non - technical issues related to Expereo's services. Identifying and establishing new processes for excellent Customer Service experience.
About the role
- Project Manager responsible for IT and telecommunications project management in a growing IT company. Leading project planning, coordination, and communication with stakeholders.
Responsibilities
- Independent end-to-end management of IT and telecommunications projects – from planning and implementation to handover
- Coordination of interfaces between technical, sales and support departments
- Creation and maintenance of project plans, scheduling and resource planning, budget control
- Risk analysis, definition of measures and ensuring the quality of project deliverables
- Professional communication with internal stakeholders and external partners, customers or suppliers
- Management of roll-outs for new solutions or features, including integrations during acquisitions
- Transparent documentation and status reports for management
Requirements
- Degree in Computer Science, Information Systems, Business Administration or similar, or relevant commercial/technical training
- Several years of professional experience in IT or telecommunications project management
- Knowledge of methodologies such as PMP, PRINCE2 or Scrum
- Confident use of PM tools, ideally MS Project or JIRA
- Structured working style, solution-oriented thinking and confident communication
- Business-fluent German and English
Benefits
- Flexible working hours and the option to work remotely up to 3 days per week
- 30 days of vacation plus additional days off on Christmas Eve and New Year’s Eve
- Various training and professional development opportunities (training, certifications, etc.)
- Subsidies for a job ticket, e‑bike/car leasing and for fitness/sports offerings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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