Operations Coordinator at veritree supporting tree forecasting and order fulfillment processes. Collaborating with various departments to optimize workflows and maintain accurate reports on tree planting.
Responsibilities
Collaborate with our Field Operations and Customer Success teams to optimize and document our customer order fulfillment process and ensure all key customer timelines are met.
Develop and deploy a process to accurately track aging inventory and create dashboards to communicate statuses to relevant teams.
Work with Revenue Operations team to understand forward looking revenue forecasts across current customer base.
Translate revenue forecasts into tree planting forecasts by location, site, tree type, or whatever relevant vector.
Translate customer orders into monthly, quarterly, or annual planting purchase orders and coordinate execution with planting partners.
Add contracts into database and review for accuracy.
Maintain accurate reporting against tree planting, tree verification, and tree allocation.
Identify problems or opportunities ahead of time and proactively find solutions or build strategies.
Assist to document and implement workflows and communicate with relevant stakeholders - both internal and external.
Assist with the development and implementation of standard operating procedures (SOPs) to improve efficiency.
Identify bottlenecks or inefficiencies in workflows and propose improvements.
Assist in the preparation of reports, spreadsheets, and documents in order to advise Field Operations teams on the tree planting needs (ie. where planting partners are falling behind).
Assist with maintaining & updating spreadsheets to ensure accurate records of operational and sensitive financial data.
Assist with tree order data management within platform.
Requirements
1-3 years of experience in a similar role
Strong organizational and multitasking skills
Excellent proficiency in Excel and/or Google Sheets
Proficiency in office software (e.g., Microsoft Office, Google Workspace, etc.)
Experience with NetSuite, HubSpot or other ERPs/CRMs is an asset.
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Benefits
Competitive salary with a performance-driven framework that ensures fair and consistent compensation reviews, tied to individual impact and business growth
Extended health, dental, and vision benefits
Additional Health Spending Account (HSA) / Lifestyle Spending Account (LSA) to support your well-being and lifestyle interests
A variety of time-off programs, including vacation, personal days, and a 4-week remote work program each year
Employee discount with tentree, our sister company
A flexible, hybrid work environment designed for collaboration and focus-driven impact
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