Hybrid Process Manager — Business Process Management

Posted 2 weeks ago

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About the role

  • Prozessmanager optimizing banking processes including cards and online banking at VerbundVolksbank. Engaged in interdisciplinary teams and responsible for process improvement projects.

Responsibilities

  • Design and optimization of central banking processes related to cards, online banking, international business, payment systems and payment processes
  • Coordination of interdisciplinary process teams and participation in cross-departmental optimization projects
  • Analysis, further development and optimization of existing banking processes, particularly in payments, cards and online banking
  • Documentation and modeling of processes (e.g., using IBO Prometheus)
  • Administration of IT-supported processes and maintenance of process-relevant systems
  • Data-driven process optimization and support in querying, analyzing and visualizing process-related data

Requirements

  • University degree (e.g., Business Administration, Business Informatics, IT or similar) or a banking qualification with relevant further training (e.g., certified banking specialist such as Bankbetriebswirt)
  • At least 2–3 years of professional experience in the banking sector or in process management
  • Strong process understanding, process-oriented thinking and interest in banking processes
  • High IT affinity, quick comprehension and solid technical understanding
  • Self-initiative, a structured working style and enthusiasm for independently developing processes
  • Team player, strong communication skills and willingness to work across departments

Benefits

  • Personalized onboarding tailored to you
  • Job security with a responsible employer
  • Appreciative work environment and mutual support
  • Flexibility through flexible working hours
  • 30 days of vacation plus additional days off at Christmas and New Year's Eve
  • Attractive retirement benefits
  • Bike and electronics leasing
  • On-site/mobile massage service
  • Team events and much more

Job title

Process Manager — Business Process Management

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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