Business Ops & Deployment Manager ensuring smooth client onboarding and internal efficiency for AI voice agent company. Focused on transforming patient - provider relationships in healthcare.
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Hybrid Process Manager — Business Process Management
Posted 3 months ago
About the role
- Prozessmanager optimizing banking processes including cards and online banking at VerbundVolksbank. Engaged in interdisciplinary teams and responsible for process improvement projects.
Responsibilities
- Design and optimization of central banking processes related to cards, online banking, international business, payment systems and payment processes
- Coordination of interdisciplinary process teams and participation in cross-departmental optimization projects
- Analysis, further development and optimization of existing banking processes, particularly in payments, cards and online banking
- Documentation and modeling of processes (e.g., using IBO Prometheus)
- Administration of IT-supported processes and maintenance of process-relevant systems
- Data-driven process optimization and support in querying, analyzing and visualizing process-related data
Requirements
- University degree (e.g., Business Administration, Business Informatics, IT or similar) or a banking qualification with relevant further training (e.g., certified banking specialist such as Bankbetriebswirt)
- At least 2–3 years of professional experience in the banking sector or in process management
- Strong process understanding, process-oriented thinking and interest in banking processes
- High IT affinity, quick comprehension and solid technical understanding
- Self-initiative, a structured working style and enthusiasm for independently developing processes
- Team player, strong communication skills and willingness to work across departments
Benefits
- Personalized onboarding tailored to you
- Job security with a responsible employer
- Appreciative work environment and mutual support
- Flexibility through flexible working hours
- 30 days of vacation plus additional days off at Christmas and New Year's Eve
- Attractive retirement benefits
- Bike and electronics leasing
- On-site/mobile massage service
- Team events and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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