Director of Sales Engineering at Venn managing and scaling a high-performing SE team. Building strategic customer-facing solutions in a fast-paced SaaS environment.
Responsibilities
Build, lead, and mentor a world-class Sales Engineering team, fostering a culture of accountability, collaboration, professional development, and high performance.
Develop and implement scalable processes, playbooks, training programs, and frameworks that enable Sales Engineers to excel in discovery, demos, technical evaluations, and proof-of-concepts.
Partner with Sales Leadership to align capacity planning, territory coverage, team structure, and resourcing models that support growth across Mid-Market and Enterprise segments.
Oversee the technical execution of the sales cycle ensuring SEs consistently deliver high-quality discovery, solution design, architecture guidance, and technical validation.
Establish clear KPIs and performance metrics for the SE team, including win rates, competitive outcomes, POC success rates, and sales velocity.
Drive career development by coaching team members on presentation skills, technical depth, domain expertise, and strategic selling.
Ensure the team builds and maintains strong relationships with technical and business stakeholders, including CTOs, CISOs, architects, and evaluation teams.
Partner with Product and Engineering to communicate market feedback, shape roadmap direction, and ensure SEs are equipped with updated product knowledge and competitive insights.
Build and maintain world-class demo environments, POC processes, and tools that support repeatable, compelling technical evaluations.
Maintain a player-coach posture by supporting strategic deals and serving as an escalation point for technical or competitive challenges.
Scale the Sales Engineering organization from startup mode to a mature, high-growth function with clearly defined roles, processes, and operating rhythm.
Requirements
8+ years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales roles within the SaaS industry, including 3+ years managing and growing SE teams.
Proven experience building or scaling a Sales Engineering organization in a high-growth SaaS startup.
Strong people-leadership skills with a track record of hiring, coaching, mentoring, and developing Sales Engineers into top performers.
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