Senior Publisher Success Manager at Venatus blending data-driven insights with commercial strategy. Leading renewals and driving monetisation strategies in the AdTech industry.
Responsibilities
Own the retention and renewal strategy across your publisher portfolio.
Lead commercial negotiations that balance publisher value with internal profitability.
Develop data-driven growth plans and compelling renewal proposals.
Spot churn risks early by analysing performance, engagement, and revenue trends.
Build strong, multi-level relationships that foster trust and shared success.
Deliver Quarterly Business Reviews that tell a clear, commercial story and highlight forward-looking opportunities.
Take ownership of publisher revenue performance and identify new monetisation opportunities.
Collaborate with Data, Yield, Ad Ops, and Demand teams to optimise performance across formats, platforms, and demand sources.
Translate complex data into actionable insights that drive decisions internally and for publishers.
Identify upsell and cross-sell opportunities across Venatus’ product suite.
Support revenue forecasting and margin modelling to unlock scalable growth.
Serve as the executive sponsor and trusted advisor for key publisher relationships.
Advocate for publisher needs internally, shaping product roadmaps, reporting, and monetisation strategies.
Partner with Product, Engineering, Data, Yield, Ad Ops, and Demand teams to ensure smooth execution and operational excellence.
Surface portfolio-level insights and trends to leadership to inform company strategy.
Mentor junior Publisher Success team members, raising standards and sharing best practices.
Requirements
Extensive experience in publisher management, account management, digital media, or AdTech.
Proven success in retention, renewals, and commercial negotiations.
Experience with revenue forecasting, margin modelling, and working closely with data teams.
CRM Consultant at Gauge specializing in digital marketing using integrated technology and data intelligence. Focus on executing CRM solutions to enhance client results.
CRM Analyst developing and managing journeys, campaigns, and performance metrics for C&A's fashion retailing. Focused on customer engagement and conversion in multiple channels.
Customer Success Manager supporting Core Accounts for a workforce analytics platform. Driving product adoption, renewals, and expansions while ensuring customer satisfaction in service delivery.
Analista de Customer Success ensuring satisfaction and relationship management for clients at Avantia. Supporting onboarding, monitoring performance, and addressing issues promptly.
Intern working on CRM strategies in a digital marketing agency. Collaborating on client relationship strategies and enhancing marketing funnels and conversion rates.
Driving SaaS revenue growth through proactive customer engagement in a hybrid role at Moss. Utilizing data insights to identify opportunities and mitigate risk while ensuring customer satisfaction.
Client Engagement Manager responsible for developing and delivering Client Success programs and events at LPL Financial. Collaborating with stakeholders to ensure successful execution of growth - oriented experiences.
Customer Success Specialist ensuring smooth customer journey and maximizing value from services. Collaborating with teams to drive customer success with Honeywell's product suite.
Senior Digital Customer Success Manager overseeing strategic customer accounts at Revenera. Focused on enhancing digital engagement and ensuring customer success through effective strategies and mentoring.