Customer Success Associate working with clients to enhance their experience with Beam's financial solutions. Facilitating onboarding, relationship management, and customer satisfaction.
About the role
- Intern working on CRM strategies in a digital marketing agency. Collaborating on client relationship strategies and enhancing marketing funnels and conversion rates.
Responsibilities
- Work on customer relationship strategies such as database segmentation, personalized email campaigns, and strategic analysis to stimulate potential purchases and improve sales conversion rates.
- Help build marketing and sales funnels for companies developing their digital maturity, applying strategies to accelerate the sales process.
Requirements
- Reside in Porto Alegre or its metropolitan area;
- Active enrollment in an undergraduate program from the 2nd semester onward and availability to intern for at least one year;
- Availability to intern 30 hours per week (Monday to Friday, 11:00–17:00);
- We are looking for proactive, communicative, curious candidates who seek continuous learning.
Benefits
- Monthly stipend of BRL 1,200;
- Meal and food allowance (Flash Card);
- CRM & Bonus (Flash Card) with discounts at partner stores and restaurants;
- Life insurance;
- TotalPass access;
- Reduced working hours on your birthday plus a bonus on the Flash Card;
- Commuter allowance (if needed);
- Adtail Academy — training for development of soft and hard skills;
- Partnership with the CLUDE app, offering unlimited telemedicine consultations (General Practitioner, Psychology, Nutrition) and discounts on medications.
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