Technical Customer Advisor for Siemens PLM Support focusing on Solid Edge product. Documenting and resolving customer queries through IT ticket system and telephonic support.
About the role
- Providing customer support and assistance for a leading Swiss insurance company. Involving office tasks such as creating offers, claims processing, and direct customer contact.
Responsibilities
- Preparing quotes in non-life (property & casualty) insurance and private pension
- Initiating claims and handling minor claims
- Active collaboration with our field sales representatives
- Direct customer contact by phone and at the service desk
Requirements
- Commercial vocational training in the insurance industry and experience in customer support at a multi-line insurer
- A VBV certification or industry-specific further training (e.g., professional certificate) is an advantage
- Strong customer-service orientation with a structured and efficient working style
- Self-motivated, reliable and composed personality
- Strong organisational skills
- Excellent written and spoken German
- Knowledge of French and additional languages is an advantage
Benefits
- A pleasant working environment in a cooperative-style company that has repeatedly been voted one of the best employers
- Numerous social benefits, including flexible working arrangements and various employee discounts
- Interesting and varied responsibilities
- Be part of an enthusiastic team in a modern and appreciative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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