Lead Delivery Manager at Made Tech responsible for successful delivery of digital projects and stakeholder collaboration. Focus on consultancy with public sector clients and coaching delivery teams.
About the role
- Manager, IT Delivery overseeing software delivery and project management within Vanguard's Global Risk and Security team. Responsible for crew development, performance standards, and service delivery metrics in a hybrid work environment.
Responsibilities
- Hires, evaluates, and supervises crew
- Responsible for delivering software releases relating to the product for the business units
- Works closely with management to develop and implement staffing and operational plans
- Participates in the development of short and long term department goals
- Monitors and reports on service delivery metrics and overall performance
- Develops and implements changes to department policies and procedures
- Identifies opportunities for continuous improvement
- Leads quality initiatives to improve delivery of service levels
- Presents status and metrics at meetings with management
- Maintains relationships with technical teams, IT, and business partners
- Participates in the development of the department budget
Requirements
- Minimum of eight years related work experience
- At least five years of project management experience
- Undergraduate degree or equivalent combination of training and experience
- Graduate degree preferred
Benefits
- Hybrid working model designed for flexibility
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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