Hybrid IT Delivery Manager

Posted last month

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About the role

  • Manager, IT Delivery overseeing software delivery and project management within Vanguard's Global Risk and Security team. Responsible for crew development, performance standards, and service delivery metrics in a hybrid work environment.

Responsibilities

  • Hires, evaluates, and supervises crew
  • Responsible for delivering software releases relating to the product for the business units
  • Works closely with management to develop and implement staffing and operational plans
  • Participates in the development of short and long term department goals
  • Monitors and reports on service delivery metrics and overall performance
  • Develops and implements changes to department policies and procedures
  • Identifies opportunities for continuous improvement
  • Leads quality initiatives to improve delivery of service levels
  • Presents status and metrics at meetings with management
  • Maintains relationships with technical teams, IT, and business partners
  • Participates in the development of the department budget

Requirements

  • Minimum of eight years related work experience
  • At least five years of project management experience
  • Undergraduate degree or equivalent combination of training and experience
  • Graduate degree preferred

Benefits

  • Hybrid working model designed for flexibility
  • Professional development opportunities

Job title

IT Delivery Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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