Assistant Manager supporting Store Manager in retail operations in Petaluma, CA. Overseeing daily tasks and ensuring compliance with operational standards.
Responsibilities
Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
Demonstrate competent knowledge of Point of Sale and back office systems
Resolve customer issues in a friendly and professional manner
Assign and inspect shift duties and responsibilities
Understand and apply federal, state, and local labor laws as they apply to retail operations
Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed
Demonstrate strong ability to manage multiple tasks at one time
Interact professionally with all team members
Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues
Perform other duties as assigned
Requirements
Prior Retail or Management experience preferred
Ability to reconcile shift reports and understand their purpose
Excellent communication skills, both oral and written
Ability to organize and prioritize tasks to meet demands, with excellent follow through
Ability to identify issues and make the necessary corrections effectively
Demonstrate analytical and problem-solving skills
Candidate must be able to work any shift, Sunday – Saturday to support the company’s business needs
Experience with analyzing data
Critical attention to detail
Outstanding communication and interpersonal abilities
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