Hybrid Cloud Systems and Network Support Technician

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About the role

  • Technicien support systèmes et réseaux Cloud pour Absys Cyborg, intervenant sur des incidents IT liés au cloud et aux réseaux. Poste basé en France avec travail en équipe et relation client.

Responsibilities

  • Take charge of and resolve incidents related to systems, networks, databases, authentication, security and cloud environments
  • Provide telephone support to our clients
  • Track call handling and contribute to optimizing incident resolution processes
  • Write procedures to feed our knowledge base
  • Work on client environments around the Cloud M365 offering, our Cloud offers and On-Premise solutions

Requirements

  • Minimum Bac +2 education (BTS in IT management, DUT in networks and telecommunications)
  • First substantial experience in an IT support role
  • Knowledge of Microsoft Windows systems, virtualization, databases (SQL Server), Microsoft 365, access rights management (Active Directory)
  • Basic skills in networking, security, remote access and backup solutions
  • Passion for the IT sector, curiosity and interest in technological developments
  • Interpersonal skills and ability to work in a team
  • Thoroughness and proactive mindset
  • English proficiency is a plus.

Benefits

  • Time Savings Account (Compte Épargne Temps - CET) to cash in or save your RTT, rest days, vacation days and seniority days
  • Employee health insurance covered 60% by Absys Cyborg
  • Swile meal card covered 60% by Absys Cyborg
  • Profit-sharing bonus and company savings plan
  • Holiday bonus
  • Telework policy
  • Nursery places available through our partner Maison Bleue
  • A tailored onboarding and training program
  • Company-paid leave/time off for child illness, school enrollment days, volunteer commitments, education, moving, seniority

Job title

Cloud Systems and Network Support Technician

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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