HR Generalist responsible for performance management and compensation processes at Founders Federal Credit Union. Ensuring timeliness and accuracy across all systems related to employee information.
About the role
- HR Manager responsible for core HR operations and compliance in a high-growth technology organization in Canada. Building compliant and scalable people practices for the business.
Responsibilities
- Act as the primary HR lead for the organization, serving as the escalation point for complex employee relations matters.
- Provide guidance, coaching, and support to people managers on performance management, employee development, and day-to-day HR practices.
- Own and continuously improve HR operations across the full employee lifecycle.
- Ensure 100% compliance with Canadian employment and labour laws, including ESA, human rights legislation, and workplace health and safety requirements.
- Maintain, update, and enforce employee handbooks, policies, and procedures aligned with local regulations.
- Own the HRIS as the single source of truth for employee data, ensuring data accuracy, security, and alignment with internal IT and security standards.
- Oversee benefits administration and ensure programs remain competitive and compliant within Canada.
- Ensure compliance with Canadian data privacy requirements (PIPEDA) and partner with IT on data governance practices.
- Own end-to-end HR operations including onboarding, offboarding, probation management, promotions, role changes, terminations, and exit interviews.
- Design, document, and continuously improve HR processes to support scale, efficiency, and consistency.
- Track, analyze, and report on core HR metrics (e.g., turnover, time-to-hire, engagement insights).
- Partner with leadership on workforce planning to align headcount with business needs and budgets.
- Lead performance management processes, including goal setting, performance reviews, and calibration support for managers.
- Manage employee relations matters including investigations, performance improvement plans, and termination processes, in partnership with legal counsel when required.
- Support and implement leadership development, manager training, and employee learning programs.
- Contribute to the design and rollout of people programs focused on engagement, career development, and organizational effectiveness.
Requirements
- 6–8 years of progressive Human Resources experience, with demonstrated ownership of HR operations and people management practices.
- Hands-on experience supporting and advising managers on employee relations, performance management, and day-to-day HR decision-making.
- Strong working knowledge of Canadian employment legislation and HR regulatory requirements.
- Proven experience across the full HR lifecycle, including compliance, employee relations, HR operations, and people programs.
- Experience using HR systems and tools (e.g., HRIS, collaboration platforms) with a process- and data-driven mindset.
Benefits
- None specified
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