Hybrid Key Account Support Specialist

Posted yesterday

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About the role

  • Lead collaboration with cross-functional team members to process customer pricing/material inquiries
  • Create, modify, and supply all requested KAM, Sales, and Customer reports
  • Process and disperse all regulatory documentation, survey, and sample requests
  • Complete all required Key Account customer projects
  • Investigate and help resolve customer invoice discrepancies
  • Partner with sales to foster strong customer relationships
  • Oversee the pricing process to ensure customer terms/conditions are met
  • Prepare and review final pricing prior to Customer Price Sheet generation

Requirements

  • Bachelor’s degree or Associate´s Degree, or equivalent work experience
  • 3+ years of direct work experience in Customer Service or Sales Support
  • Experience in Chemical Distribution is a plus
  • Sound organizational, prioritization, and time management skills
  • Strong oral and written communication skills
  • Effective analytical, critical thinking and problem-solving skills
  • Ability to work and make decisions independently with minimal supervision
  • Advanced Excel Skills and Microsoft Office (Outlook, Word, Teams, etc.)
  • Ability to navigate Univar Solutions systems (Salesforce, SAP, Access, Tableau, Sharepoint, etc.) preferred

Benefits

  • Total Rewards package includes market aligned pay and incentives
  • Diverse benefits offering to support employees’ physical, emotional, and financial wellbeing

Job title

Key Account Support Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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