Customer Dialogue Manager handling B2C inquiries related to credit and debit cards at qards. Responsible for customer satisfaction and resolving escalated issues within the banking and finance sector.
About the role
- Senior R&D associate leading innovations and regulatory compliance for Unilever Home Care. Collaborating with cross-functional teams to roll out consumer-focused products in underserved markets.
Responsibilities
- Support UI Home Care R&D programme and lead H&H workstream.
- Identifying consumer segments and developing products that cater to them.
- Collaborate with cross-functional teams to ensure execution of innovation pipeline.
- Manage regulatory compliance and deliverables for home care products.
- Drive NPD projects and savings ideas within R&D framework.
Requirements
- Minimum 5-6 years of relevant R&D experience in BG/BU R&D teams.
- Home care experience is preferred
- Having established delivery of complex and Multiple projects desirable.
- Having adaptability, calculated risk taking appetite and quick decision making
- Having working knowledge on majority of the Unilever digital tools will be add advantage.
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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