Administrative Assistant supporting the Development Department at UNCF. Handling daily office management, scheduling, and correspondence in a hybrid work environment.
Responsibilities
Functions as the office manager in charge of ordering supplies, maintaining inventory, requesting equipment maintenance and repair, and other day-to-day operations
Prepares and maintains schedule of solicitations
Processes and records contributions by donor and by the size of the contribution
Updates and manages an accurate, neat, orderly, electronic filing system from which files can be easily retrieved by all staff; updates and records on an ongoing basis
Checks records, forms and reports for completeness, accuracy of content, proper endorsement and conformance to policies/procedures; corrects minor discrepancies and errors independently and brings to the attention of appropriate management
Prepares and handles routine correspondence, including confidential matters, and treats appropriately
Answers the phone by the third ring and screens and directs incoming calls to appropriate personnel, preparing clear and accurate messages if not available
Greets and receives visitors and guides to appropriate area or person
Coordinates appointments and assists in managing schedules and conference calls
Arranges meetings, prepares agendas and/or other materials, including the mailing of notices and materials; reserves and prepares facilities, and records and transcribes minutes of meetings as needed
Receives, opens, dates, processes and distributes incoming correspondence to department staff; coordinates outgoing mailing, receives, and processes responses as needed
Creates mail merges for mass mailings, types, edits, proofreads and formats documents, spreadsheets, presentations, forms, reports, policies and procedures, and administrative material with a high degree of speed and accuracy
Assists in maintaining donor records and tracking outreach
Assists with proposal submissions, donor campaign mailings and materials, and contact lists
Proofreads reports, presentation materials, and business letters including labels and envelopes for grammar, punctuation, and spelling errors
Prepares e-mails, faxes, e-blasts, routine correspondence and periodic reports on the basis of general instructions
Obtains necessary signatures/approvals for outgoing communications, and assures the transmittal of accurate data and information both internally and externally
Designs and creates new documents in accordance with requests and policies for appropriate review
Suggests new procedures to improve operating efficiency
Maintains and updates contact files
Arranges and confirms staff travel including accommodations, travel, and car rentals
Supports and serves as a liaison to other offices/functions as necessary; is cross-trained in other functions
Coordinates the acknowledgement process
Prepares invoices and expense reports for approval and payment
Participates in routine department and staff meetings
Performs special projects and assignments and support staff as directed by management
Maintains an appropriate, professional appearance, and keeps a neat and clean working station at all times; displays tact and a positive, courteous demeanor at all times, which is critical to successfully interacting with high profile corporations and representing the organization
Tailors’ communication style to the listener; conducts self in a mature, respectful and pleasant manner, and acts in accordance with all organizational policies, and federal and state regulations
Performs other duties as requested.
Requirements
High school diploma required; college experience strongly desired
3-5 years administrative assistance/secretarial experience is required
Knowledge of O365 with intermediate to advanced knowledge in Word and Excel
Must be proficient in mail merges and correcting source or cell errors
Must be proficient in the manipulation of Excel formulas
Excellent phone etiquette; strong organizational, interpersonal and listening skills
Ability to work under pressure, in a fast paced, deadline-oriented environment, with a high level of professionalism and confidentiality
Must have experience with complex scheduling and calendar management
Must have the ability to prioritize and manage multiple projects simultaneously and complete them in a timely manner
Must display initiative and the ability to work well independently and demonstrate exceptional customer service skills
Must be a self-starter, cooperative, and work well in a group.
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