Trivium Packaging is a leading global company providing high quality and infinitely recyclable metal packaging.

Trivium Packaging

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customer-support

Trivium Packaging is a leading provider of innovative and sustainable metal packaging solutions. With a focus on various applications, Trivium produces an array of packaging products, including beverage containers, food cans, aerosol packages, and beauty care packaging, serving diverse industries such as food, beverages, beauty, and health. The company is committed to sustainability and circularity, making metal packaging that is not only reliable but also infinitely recyclable, contributing to a more eco-friendly future.

• As a Junior Customer Service Representative, you will support the daily order-to-cash process and assist in maintaining strong customer relationships.
• You’ll work closely with senior team members and internal departments to ensure smooth operations and gain hands-on experience in customer service and supply chain coordination.
• Assist with order entry and updates in SAP under supervision
• Respond to basic customer inquiries regarding orders and deliveries
• Support the team in resolving delivery or invoice issues
• Help maintain accurate customer data and pricing records
• Collaborate with internal departments to ensure timely order fulfillment
• Learn and support demand forecasting activities
• Participating in the customer onboarding process by gathering necessary information
• Shadow senior staff in managing litho design coordination and invoicing

Junior Customer Service Representative

Junior Customer Service Representative supporting daily order-to-cash process at Trivium Packaging. Assisting in maintaining customer relationships and collaborating with internal departments for smooth operations.

manager

• Design and deliver interactive F2F and live virtual training
• Manage programs end-to-end
• Partner with SMEs and stakeholders to create learning solutions using internal resources only
• Conduct needs analysis and design learner-centric training solutions
• Partner with SMEs to convert learning needs into interactive learning solutions (F2F or virtual)
• Design training materials and activities without external providers
• Facilitate engaging F2F and virtual sessions (Teams)
• Manage program operations: timelines, enrollment, communications, materials, reporting
• Support business stakeholders with learning requests
• Lead a team of two L&D members supporting Global L&D

Learning & Development Manager

Senior Learning & Development Specialist at Trivium Packaging designing and delivering interactive training solutions. Leading program management and stakeholder collaboration for effective learning outcomes.

• Setting up a global COE for Connectivity, with the relevant roles/responsibilities to guarantee seamless 24/7 operations in all time zones
• Accountable for the design of our global connectivity services, the interconnectivity to/from and automation, applying innovative thinking and secure-by-design principles to continuously meet business demands
• Accountable for ensuring the day-to-day operational delivery, including level 2/3 escalations of the respective solutions, either through internal teams or by using strategic sourcing partners
• Hires, trains, assigns work, evaluates, and manages performance, determines compensation of staff in line with our strategic objectives and company policies
• Pro-Actively manages all stakeholders. Communicates timely and clearly on issues, incidents and progress in ongoing projects and agreed deliverables
• For all staff directly reporting to this position, develops strategic and operating plans, goals, objectives, priorities and procedures that are in alignment with the strategic goals and objectives of the department
• Working in collaboration with other IT functions to ensure continued delivery against agreed SLA’s
• Plans and manages department level and capital budgets. Ensures expenditures are appropriate and within approved budget
• Participates in financial planning and monitoring
• Work actively with peers to seek continuous improvement in the overall IT performance
• Takes accountability for the performance of all suppliers, vendors and strategic partners within the connectivity domain and actively manages the relationships
• Acts as management point of escalation and takes ownership to drive Priority 1 incidents within IT

Global IT Connectivity Manager

Manager Global IT Connectivity overseeing global connectivity services for Trivium Packaging. Responsible for operations, design, and continuous improvement of IT connectivity services.

human-resources

• Prepare and ensure the quality of employee data, documents, and filing processes for handover to People Services
• Ensure compliance with standards and deadlines for data and document transmission
• Support onboarding and offboarding processes
• Create regular reports
• Maintain personnel files
• Participate in HR projects, especially in transformation initiatives
• Collaborate with internal stakeholders and People Services
• Support the implementation of HR policies and standards

HR Business Partner

HR Generalist serving as operational interface between site HR Manager and People Services. Responsible for preparing administrative HR processes and supporting transformation initiatives.

data-analyst

• Designing and delivering regular, insightful reports that highlight significant trends, operational losses, and areas for improvement across the organization.
• Synthesizing complex operational data into clear, actionable insights for executive leadership, ensuring that findings are presented in a concise and structured manner.
• Coordinating with cross-functional teams to ensure accurate data collection and reporting, and leading projects that address critical operational challenges.
• Guiding the OpEx transformation team in deploying solutions identified through analytics and reporting.
• Collaborating with IT and business stakeholders to define requirements for new reporting capabilities and enhance existing dashboards.
• Providing timely updates and presentations to executive teams, ensuring transparency and alignment on operational performance and improvement initiatives.

Data Analytics, Reporting Specialist

Data Analytics & Reporting Specialist at Trivium Packaging driving cost reduction through insightful data analytics and reporting. Collaborating with cross-functional teams and presenting findings to leadership.

financial-planning-and-analysis

• Maintain Trivium PMO standards and make them available for internal customers
• Maintain Trivium PMO tooling (Celoxis)
• Support IT- and Finance Project Managers with using the Trivium PMO standards & tooling
• Deliver monthly IT Project Portfolio reporting (incl. project spend reporting, capex reporting) and align with monthly SG&A and CAPEX reporting with Finance
• Support the Director EA & PPM and the assigned IT Business Partners with aligning the IT Portfolio with the BU’s and Global Functions
• Together with IT Portfolio Manager and Finance Transformation leadership, further develop the current Trivium PMO standards
• Co-own the overall IT Delivery Model for Trivium together with the responsible IT leaders for the global delivery teams (Global Applications & Data Solutions, Infrastructure & Operations, Information Security)

PMO Coordinator – IT, Finance

PMO Coordinator managing IT and Finance standards and tooling for Trivium Packaging. Collaborating with project managers and leaders to align project management methodologies and reporting.

• Handle customer complaints, coordinate with customers and internal TRV quality teams, and manage cross-functional resolution efforts.
• Ensure timely and high-quality communication with customers regarding complaints and technical inquiries.
• Act as the voice of the customer within the TRV organization, introducing customer insights (Voice of Customer) into development and improvement projects.
• Coordinate qualification of TRV products at customer sites and consult on filling process improvements.
• Match customer requirements to TRV specifications and secondary packaging solutions.
• Identify cost reduction opportunities and drive portfolio optimization.
• Coordinate customer audits at TRV plants and provide technical documentation.
• Answer customer questions on sustainability, regulations, and other technical topics.
• Gather market intelligence from customer interactions.
• Contribute to continuous improvement of quality and product development to enhance customer satisfaction.

Technical Customer Manager

Customer Technical Manager ensuring customer satisfaction by aligning Trivium products with filling processes. Collaborating across teams and managing technical relationships with customers in a hybrid environment.

Trivium Packaging

About the company

Open jobs

7 jobs found

Junior Customer Service Representative

Trivium Packaging

Learning & Development Manager

Trivium Packaging

Global IT Connectivity Manager

Trivium Packaging

HR Business Partner

Trivium Packaging

Data Analytics, Reporting Specialist

Trivium Packaging

PMO Coordinator – IT, Finance

Trivium Packaging

Technical Customer Manager

Trivium Packaging