Manager Global IT Connectivity overseeing global connectivity services for Trivium Packaging. Responsible for operations, design, and continuous improvement of IT connectivity services.
Responsibilities
Setting up a global COE for Connectivity, with the relevant roles/responsibilities to guarantee seamless 24/7 operations in all time zones
Accountable for the design of our global connectivity services, the interconnectivity to/from and automation, applying innovative thinking and secure-by-design principles to continuously meet business demands
Accountable for ensuring the day-to-day operational delivery, including level 2/3 escalations of the respective solutions, either through internal teams or by using strategic sourcing partners
Hires, trains, assigns work, evaluates, and manages performance, determines compensation of staff in line with our strategic objectives and company policies
Pro-Actively manages all stakeholders. Communicates timely and clearly on issues, incidents and progress in ongoing projects and agreed deliverables
For all staff directly reporting to this position, develops strategic and operating plans, goals, objectives, priorities and procedures that are in alignment with the strategic goals and objectives of the department
Working in collaboration with other IT functions to ensure continued delivery against agreed SLA’s
Plans and manages department level and capital budgets. Ensures expenditures are appropriate and within approved budget
Participates in financial planning and monitoring
Work actively with peers to seek continuous improvement in the overall IT performance
Takes accountability for the performance of all suppliers, vendors and strategic partners within the connectivity domain and actively manages the relationships
Acts as management point of escalation and takes ownership to drive Priority 1 incidents within IT
Requirements
A bachelor’s or master’s degree, preferably in a quantitative discipline
Knowledge of IT frameworks like ITIL v3/v4, Agile and project management methodologies
Knowledge of Security and Compliance frameworks
Good knowledge of IT Shared Services Models
Broad knowledge of global IT services and Service providers
Knowledge of OT related connectivity and security services
A track record to design, implement and support Connectivity Services
Knowledge and experience of managing IT operations within a manufacturing environment
A proven track record in continuous improvement of IT Services with clear business benefits
Strong standardization, outsourcing and vendor management experience
Demonstrated ability to inspire, develop, coach and mentor team members to achieve results
Demonstrated ability to plan, coordinate and report against set service improvement and transition targets
Experience in planning and execute technology projects and system implementation effectively in a manufacturing plant and offices
SD-WAN Cisco LAN/ISE/DNA/Wi-FI Aruba LAN switches
Experience in testing/validation of new solutions, upgrades, patches in a global organization with a divers landscape
Experienced working with IT tools, such as Jira, Freshworks and Zabbix
Benefits
Flexibility and home office - here you can find real work life blend
Attractive yearly cafeteria
Comprehensive private medical health insurance
Free language courses
Soft & hard skill trainings
All You Can Move possibility
Inspiring office environment in a center location of Budapest
A company culture, where we are proud of each other, and where fun and the attitude of giving back to our environment are highly appreciated
A community where you can freely share your own creative ideas and suggestions to create a better world
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