Manage crisis response strategies and lead cross-functional teams at Transamerica, ensuring operational continuity during challenges. Develop crisis plans, conduct training, and provide executive guidance.
Responsibilities
Lead organizational crisis management efforts by developing strategies to anticipate, prepare for, and respond to emergencies, safeguarding the organization’s interests and maintaining operational continuity in the face of unpredictable challenges.
Coordinate cross-functional teams and stakeholders during crises, providing real-time leadership and strategic guidance for effective response and recovery.
Develop and maintain comprehensive crisis management plans, conduct vulnerability risk assessments, oversee threat monitoring programs, and integrate plans with overall business continuity efforts.
Design and deliver training programs, simulations, and drills to ensure staff readiness and role clarity during emergencies.
Create and execute stakeholder communication during crises, coordinating with internal communications and public relations teams.
Lead and coordinate a cross-functional crisis management team, providing guidance and support to executive leadership throughout crisis.
Conduct post-crisis reviews, prepare detailed reports on incident handling and response effectiveness, and identify areas for improvement.
Ensure compliance with industry standards, regulatory requirements, and best practices for crisis management.
Requirements
Bachelor’s degree business administration, emergency management, information technology, or related field, or equivalent experience
Eight years of progressive experience in crisis or emergency management, business continuity or disaster recovery technology and related management experience
Experience managing and coordinating technology integrations across security, emergency management and communication systems.
Strong understanding, knowledge of and experience in application of crisis and incident management principles practices and methods of implementation in a large organization
Strong project management skills and ability to lead teams during critical events
Technical expertise in business resilience and risk management
Leadership skills and the ability to manage cross-functional teams
Highly developed verbal and written communication skills and interpersonal skills, including facilitation, negotiation and consultation skills
Strong research, analytic and innovative problem-solving and decision-making capabilities
Ability to remain calm and effective under pressure in a dynamic changing agile environment with tight deadlines
Preferred Qualifications: Master’s degree in emergency management, business continuity, risk management, or communications
Familiarity with the latest crisis management technologies and software
Certified Emergency Manager (CEM)
Business Continuity Professional (CBCP)
Crisis communication credentials
Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Integrationsmanager supporting foreign employees in adapting to Germany in a healthcare setting. Providing assistance with housing, bureaucracy, mobility, technology, and personal support.
Feelgood Manager role supporting international employees at Agaplesion Johannes Guyot Haus in Fürth. Providing orientation and assistance to help new employees adapt.
Site Manager working on SHDF retrofit programme within the social housing background. Responsible for high standard Site Management activities and ensuring compliance with safety and quality standards.
Oversee operations and delivery of personalised care services in Cambridge, ensuring compliance with regulatory standards and effective team management.
Area Manager overseeing janitorial services, managing vendor relationships and ensuring quality control across service regions. Requires traveling throughout Florida, Georgia, and Alabama.
Lead medical assistant coordinating daily operations and optimizing patient care in surgical outpatient clinic. Responsibilities include patient flow management, resource planning, and training staff.
Assistant General Manager overseeing hotel operations and staff performance. Leading training and best practices to ensure guest satisfaction in a hospitality setting.
General Manager managing hotel operations efficiently and profitably for Tharaldson properties. Ensuring compliance and training, along with overseeing staff and budget planning.
Public Benefits Case Manager at Nationalities Service Center assisting immigrant households with public benefits in Philadelphia. Training clients to maintain ongoing access to benefits and coordinating referrals to other programs.
Visual Department Manager at The Paper Store enhancing customer shopping experiences and leading a high - performing team. Responsible for service, operations, and strategic sales initiatives.