About the role

  • Manager overseeing access to rights and social work for Caf de la Seine-Saint-Denis. Leading a team and modernizing services for beneficiaries in the Seine-Saint-Denis department.

Responsibilities

  • Provide leadership and support to the manager of a Family Agency
  • Manage a team of technical advisors, advisory managers and beneficiary service advisors
  • Oversee the organization, performance and quality of service delivered to beneficiaries
  • Drive continuous modernization and improvement of services
  • Oversee the activities of a territorial project advisor and social workers
  • Foster collaboration and synergy within the team between reception and social work

Requirements

  • SAM diploma or proven experience managing administrative or social teams (operations/reception)
  • Strong managerial aptitude and proven management experience
  • Strong organizational skills and attention to detail
  • Excellent interpersonal skills and a team-working spirit
  • Proactive, with the ability to propose improvements and drive innovation

Benefits

  • Meal vouchers
  • RTT (additional time off)
  • 75% public transport reimbursement
  • Profit-sharing / performance bonus
  • Supplementary health insurance

Job title

Manager, Beneficiary Services Department

Job type

Experience level

Lead

Salary

€40,481 - €40,482 per year

Degree requirement

Professional Certificate

Location requirements

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