Head of Creatives leading multidisciplinary team at BURGA. Responsible for transforming brand strategy into powerful creative ideas and maintaining brand identity.
About the role
- Head of Creative, Design and Experience leading in-house studio for marketing and product deliverables in a fintech environment. Managing mixed team while ensuring design quality and delivery across various channels.
Responsibilities
- As Head of Creative, Design and Experience you will lead the in-house studio that serves both Marketing and Product and raises the company’s design maturity, velocity, and commercial impact.
- This role operates as the senior design leader for the business and a strategic partner to both the CMO and CPO.
- As the most senior design and creative leader in the organisation you will set the creative direction, raise the quality bar, and make delivery predictable across all touchpoints: paid media, social media content, landing pages, CRM templates, website content, product UX/UI, in-product comms, partnerships, OOH, print, events, and video.
- This is a hands-on leadership role. You will manage a mixed team (designers, motion designers, copywriter, product designers), most of whom are offshore.
- You will build, run and continuously evolve a high-performing, in-house design studio suitable for a regulated fintech environment: intake, briefs, prioritisation, SLAs, QA, version control, and delivery cadence across time zones.
- While the role sits in the Marketing team, it has a strong dotted line to the CPO, reflecting the studio’s shared responsibility for both marketing outcomes and product experience.
Requirements
- Significant experience leading an in-house studio or creative function that serves both marketing and product teams.
- Strong portfolio spanning performance marketing assets and digital experience deliverables (landing pages, UX/UI, responsive design).
- Proven experience building and running studio processes: intake, SLAs, resourcing, QA, version control, and predictable delivery cadence.
- Proven experience leading and coaching mixed skill sets: design, motion, copy, and product design.
- Experience leading brand positioning delivery and rolling out brand systems across channels.
- Confident stakeholder management with senior leaders across Marketing and Product.
- Experience managing remote teams across multiple time zones.
- Comfort operating in regulated or high-scrutiny environments with approval workflows and documentation.
- Preferred requirements
- Rebrand or brand refresh leadership experience, including migration and rollout governance.
- Experience in financial services, trading, gambling, or similarly regulated categories.
- Familiarity with experimentation workflows (creative testing, CRO cadence, learning logs).
- Experience with design systems and component libraries that serve both product and marketing web surfaces.
- Experience running offline production (OOH, print, events) alongside digital output.
Benefits
- Competitive salary, and discretionary annual bonus.
- Private healthcare.
- Personal protection insurances
- Active Lifestyle allowance.
- Annual leave above minimum entitlement.
- Up to 3 weeks allowance to work in any location.
- Enhanced parental leave packages.
Job title
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