Inside Sales Representative responsible for managing customer accounts and sales processes in the plastics sector. Collaborating with the sales team and ensuring smooth order processing for customer satisfaction.
About the role
- Inside Sales and Order Planning Specialist managing orders and customer communication at eagleyard Photonics. Focusing on sales support and logistical processes in Berlin.
Responsibilities
- Support and independent preparation of quotations and order confirmations
- Independent coordination of quotations with customers
- Follow-up of quotations during the acquisition phase
- Telephone customer support for logistics services
- Maintenance of customer and master data in the ERP system
Requirements
- At least a completed commercial or logistics-oriented vocational qualification
- Strong German language skills and business-level English
- Professional experience in a comparable position
- Knowledge of customs procedures and export handling is an advantage
- Excellent communication skills
- Independent, goal-oriented working style
- Good MS Office skills
- Experience with ERP/WaWi and CRM systems (e.g., SAGE, Salesforce, SAP)
Benefits
- Flexible working – flexitime model for adaptable working hours
- Part-time option – 35 hours per week possible
- Attractive compensation – market-competitive pay
- Secure job – permanent employment
- Vacation policy – 30 days of annual leave plus additional days off on Dec 24 and Dec 31
- Professional development – support through seminars and further training
- Onboarding – intensive induction period with a buddy program
- Team events – two major team events per year
- Active break – weekly fascia/mobility training with a fitness coach
- Company pension scheme – support for occupational pension with a 20% employer contribution
- Corporate benefits partner – exclusive discounts and offers
- Company culture – short decision-making paths, transparent communication, open-door policy
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