Inside Sales Mitarbeiter generating new B2B opportunities for DPG Deutsche Elektro Prüfgesellschaft in Mannheim, Germany. Engaging potential clients and scheduling appointments for the sales team.
About the role
- Inside Sales and Order Planning Specialist at eagleyard Photonics, managing sales processes and logistics for high-performance laser diodes. Engaging with international customers and overseeing order planning.
Responsibilities
- Assist and independently prepare quotations and order confirmations
- Take responsibility for coordinating quotations with customers in the scientific market
- Follow up on quotations during the acquisition/sales phase
- Provide information services and delivery tracking for customers and sales partners throughout the entire order processing lifecycle
- Telephone customer support (focus on logistical service, not technical support)
- Maintain customer and master data in the ERP and CRM systems
- Manage customer portals (eBuying / Supplier Self-Assessments)
- Support the logistics department with shipping matters as well as export and customs questions (national and international)
- General support of the sales team
Requirements
- Minimum: completed commercial or logistics-oriented vocational training (e.g., Industrial Clerk) or equivalent
- Proficient German and business-level English are required
- Relevant work experience in a comparable position is expected
- Knowledge of customs procedures and export handling is an advantage
- Excellent communication skills, both internal and external
- Independent, goal-oriented working style and strong team skills
- Good MS Office skills
- Experience with ERP/WaWi and CRM system(s) is desirable (e.g., SAGE, Salesforce, SAP)
- Previous exposure to the photonics industry is beneficial
Benefits
- Flexible working – We offer a flexitime model for flexible working hours and allow mobile/remote work on a day-by-day basis
- Part-time option – Prefer less than full-time? Start with 35 hours per week or reduce later
- Competitive compensation – Eagleyard offers market-based pay, adjusts salaries annually and pays voluntary year-end bonuses
- Secure employment – We expect to hire you on a permanent (open-ended) contract
- Vacation – 30 days of annual leave plus two additional days off on Dec 24 and Dec 31
- Development – We support your personal and professional development through seminars and training
- Onboarding – A thorough onboarding period with a buddy program and an onboarding day
- Team events – Two major team events per year plus smaller activities (table tennis tournaments, massages, barbecues) to strengthen our team culture
- Active break – Join our weekly fascia training with a fitness coach during working hours
- Occupational pension (bAV) – We support your company pension with a 20% employer contribution
- Corporate benefits – Benefit from exclusive discounts and offers via our partner program
- Company culture – Short decision-making paths, transparent communication, open doors and a first-name culture
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