Account Manager defining critical markets and developing relationships for solution selling in the electronics distribution industry. Ensuring customer satisfaction and strategic planning for Arrow’s offerings.
About the role
- Key Account Manager responsible for driving commercial growth and service excellence across a portfolio of freight forwarding customers. Building client relationships and ensuring high operational standards.
Responsibilities
- own and grow key client relationships as the single point of accountability
- lead structured client governance and engagement
- drive strategic account growth and commercial outcomes
- ensure end-to-end operational performance and service quality
- own data integrity, reporting, and financial oversight
- collaborate cross-functionally under a ‘One Company’ approach
Requirements
- relevant bachelor’s degree
- 5+ years’ experience in freight forwarding, logistics, or account management roles
- proven account leadership and growth capability
- deep logistics and supply chain expertise
- advanced analytical and digital capability
- strong data interpretation skills
- proficiency in Excel, PowerPoint, CRM platforms (e.g. Salesforce)
- familiarity with EDI/API-driven performance and KPI management
- highly effective communicator and influencer
- professionally grounded and values-led
Benefits
- ongoing job security
- stable and safe environment
- opportunities to learn, grow and progress
- flexibility for balance
- industry-leading training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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