Account Manager overseeing client accounts in healthcare sector, resolving issues and promoting client satisfaction through strategic support. Engaging cross - functionally with departmental teams for successful client service deliveries.
About the role
- Key Account & Partner Manager providing broadband and internet services in Kiel. Managing B2B relationships and contracts with customers in a hybrid work environment.
Responsibilities
- Holistic management and development of a portfolio of special-purpose associations, system integrators, municipal utilities and wholesale partners in the B2B environment
- First point of contact for customers, including capturing, prioritizing and implementing requirements
- Central liaison between associations, customers and the company
- Structuring and negotiating framework and individual contracts related to wholesale products
- Analysis of customers' revenue and sales developments and initiation of countermeasures in response to changes
Requirements
- Strong customer and service orientation
- Several years of experience in the B2B sector, key account or partner management
- High solution orientation; structured and analytical way of working
- Enjoy communicating with internal and external stakeholders
- Ideally a basic technical understanding
- Experience in telecommunications or IT
Benefits
- Financial package: annual one-off payment and inflation adjustment
- Company pension scheme
- Daycare subsidy
- Additional childcare days
- Flexible working hours
- Mobile/remote working
- 30 days of vacation
- Friendly, family-like atmosphere and an informal, first-name culture
- Subsidized company canteen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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