Hybrid Product Manager

Posted 4 weeks ago

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About the role

  • Taking charge of the Saúde Plan product at Tivita to enhance healthcare management for clinics. Collaborating with multiple teams to ensure operational efficiency and financial predictability.

Responsibilities

  • The Health Plans module is one of the platform's core pillars: claim forms, authorizations, billing, integrations with insurers and automations that directly impact clinics' revenue, efficiency and financial predictability.
  • You will be responsible for the Health Plans product end-to-end, helping Tivita create a new standard in health-plan management:
  • Define the vision, strategy and roadmap for the health plans module.
  • Diagnose bottlenecks and simplify complex flows for claim forms, authorizations, billing and reconciliation.
  • Prioritize enhancements and fixes with a focus on operational efficiency.
  • Work directly with engineering, design, operations, CX and customers.
  • Monitor critical operational metrics.
  • Be the internal reference on how the product works — and how it should work.

Requirements

  • Exceptional analytical ability and clear thinking to navigate imperfect data.
  • Practical technical proficiency (APIs, integrations, SQL for investigations).
  • Strong execution mindset: autonomy, solid prioritization and consistent daily delivery.
  • High energy and the ability to diagnose complex problems.
  • Systemic thinking and the ability to simplify workflows.
  • Excellence in communication and requirement specification.
  • Comfortable dealing with operations, processes and back-office.
  • Strong interpersonal skills and the ability to build trust with customers.
  • Bonus: Experience with health plans, RPA or operational/operational-facing products is a significant plus.

Job title

Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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