Senior Product Manager at QS shaping student and partner journeys. Focusing on engagement, conversion, and retention for higher education products.
Responsibilities
QS is seeking a Senior Product Manager, Product-Led Growth (PLG) to own the end-to-end student and partner journey.
You will shape front-end and logged-in experiences to accelerate time-to-first-value, deepen engagement and improve retention.
Operating horizontally across product and growth teams, you’ll align and sequence initiatives with regional, marketing and university partners to balance global scalability with local nuance.
Success is measured by conversion, activation, engagement depth, retention and enrolment impact; the role reports to a senior product leader and is based in a QS hub with hybrid working.
Own the full funnel, treating conversion and activation as product design challenges.
Lead experimentation across anonymous and logged-in journeys to drive measurable uplift.
Evolve identity, preferences and personalised matching to reduce friction and improve decision confidence.
Influence across teams to deliver cohesive journeys that improve partner enrolment outcomes.
Requirements
Proven ownership of activation, engagement, conversion, or post-intent journeys in digital products.
Track record designing front-end experiences that drive curiosity, intent, and time-to-first-value.
Deep understanding of logged-in experiences: identity, preferences, and personalisation.
Hands-on experimentation mindset; fluent in A/B testing, cohort analysis, funnel metrics, instrumentation, and guardrail design.
Experience with discovery, relevance, matching, or recommendation systems.
Strong partnership with CRM/lifecycle platforms; aligning in-product signals with lifecycle touchpoints (without owning campaigns).
Excellent cross-functional leadership and communication skills; comfortable influencing across complex organisations.
Agile product delivery; ability to balance quick wins with strategic bets.
Advantageous: SaaS, marketplaces, platforms, or edtech; B2C growth; SEO/organic acquisition; student recruitment journeys; technical fluency to engage with engineering.
Benefits
Competitive base salary
Access to an annual bonus scheme (for qualifying roles only)
21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave
15 days holiday for the year 2026
Enhanced maternity and paternity leave
Access to Provident Fund and Pension Fund Scheme
Group Medical Insurance
A vibrant social environment and multicultural and multinational culture
Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
A focus on welfare which is led by our global wellness team, with mental health first aiders globally
Access to a variety of diversity and inclusion initiatives and groups
Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
Support for volunteering and study leave
Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips
Options to join our outstanding global Mentorship programme
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