Senior Account Manager responsible for growing accounts and supporting Brand clients while driving revenue. Join Tillo, a leader in gift card infrastructure and rewards.
Responsibilities
Support our Brand customers (some of the largest global retailers), ensuring they always receive the highest level of customer service.
Seek out opportunities to grow revenue within existing accounts.
Upsell relevant additional services.
Work as a link between our technical teams and customers.
Provide feedback from customers, ensuring it is picked up internally by the right people.
Requirements
B2B Account Management experience, with a proven track record of account growth.
Experience in a SaaS environment.
The ability to build strong working relationships both internally and externally.
Excellent communication skills and ability to confidently present both virtually and face to face.
An analytical mindset with confident Excel/data analysis skills.
It's not essential, but we'd love to hear about it if you have experience within the Gift Cards industry.
Benefits
Enhanced annual leave of 26 days per annum
Private Medical care through Vitality
Employee Incentive Scheme
Access to Tillo’s Storefront with discounts & gift card vouchers
Hybrid Working
Top spec equipment including laptop, mouse, keyboard, monitor
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