Hybrid Senior Account Manager

Posted 6 days ago

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About the role

  • Support our Brand customers (some of the largest global retailers), ensuring they always receive the highest level of customer service.
  • Seek out opportunities to grow revenue within existing accounts.
  • Upsell relevant additional services.
  • Work as a link between our technical teams and customers.
  • Provide feedback from customers, ensuring it is picked up internally by the right people.

Requirements

  • B2B Account Management experience, with a proven track record of account growth.
  • Experience in a SaaS environment.
  • The ability to build strong working relationships both internally and externally.
  • Excellent communication skills and ability to confidently present both virtually and face to face.
  • An analytical mindset with confident Excel/data analysis skills.
  • It's not essential, but we'd love to hear about it if you have experience within the Gift Cards industry.

Benefits

  • Enhanced annual leave of 26 days per annum
  • Private Medical care through Vitality
  • Employee Incentive Scheme
  • Access to Tillo’s Storefront with discounts & gift card vouchers
  • Hybrid Working
  • Top spec equipment including laptop, mouse, keyboard, monitor
  • Anniversary gifts
  • Monthly breakfasts, drinks, snacks and events
  • Team Learning & Development budget

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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