Hybrid Senior Manager, Monitoring and Analytics

Posted 3 hours ago

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About the role

  • Sr. Manager developing and executing monitoring controls for Managed Solutions. Partnering with client services and technology to ensure accuracy in calculations and transactions.

Responsibilities

  • develop and execute monitoring controls and reporting for all facets of Managed Solutions
  • partner closely with client services, technology, risk and legal associates to implement reporting and forensic frameworks
  • validate the accuracy and precision of calculations and transactions
  • work closely with fellow Default Solutions Team members and other associates on root cause analysis, mitigation and validation
  • support the conception, definition, and development of key capabilities and features of the model management system
  • maintain a holistic set of controls to support the flawless execution of the RetirePlus Series
  • monitor and analyze ongoing activity across all plans enrolled in the RetirePlus Series
  • review volume & control total reports to identify red flags, anomalies & potential issues
  • research results and items flagged by audits and control total reports
  • identify the root cause, population impacted & fix that needs to be implemented for identified issues
  • create and support interactive dashboards and reports to communicate complex analytics insights to non-technical stakeholders
  • review individual accounts based on random sampling and audits

Requirements

  • 5+ years of data analyst or similar experience
  • Experience in designing and developing robust data pipelines for seamless data ingestion and transformation using Python and/or Alteryx
  • Knowledge of principles, techniques, and best practices of data modeling and data quality
  • Direct experience with SQL analysis and reporting tools such as Tableau
  • Familiarity with TIAA’s institutional systems, processes, and procedures
  • Bachelor’s Degree or equivalent of four (4) years of related work experience
  • Experience working with retirement plans and services
  • Experience working across functions / businesses in a matrix environment that may include Product, Marketing, Legal, Risk, Compliance, Technology, Client Relationship Sales, Client Services, etc.
  • Familiarity with TIAA’s investment and annuity products
  • Understanding of asset allocation and managed account products and services
  • Experience with processes including creation and maintenance of documentation
  • Advance level experience with SQL scripts
  • Advanced proficiency in SQL development, including complex query optimization.

Benefits

  • superior retirement program
  • highly competitive health, wellness and work life offerings

Job title

Senior Manager, Monitoring and Analytics

Job type

Experience level

Senior

Salary

$81,800 - $131,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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