Assistant Manager responsible for maintaining shop operations and supervising staff. Boss Shops offers truck services for a safe and quality customer experience.
Responsibilities
Ability to provide supervisory skills in the absence of the General Manager
Assist General Manager in achieving all budgeted goals
Ensure invoices are reconciled and filed correctly and timely
Review work orders to ensure accuracy of services, products, and prices
Resolve all problems that can't be handled at a lower level (customer, personnel, mechanical)
Provide coaching to employees so they are aware of areas for development
Ensure all employees are trained properly and follow all procedures
Maintain minimum overtime to keep labor within budget goals
Ensure overall cleanliness and organization of the shop
Maintain adequate stock levels and communicate issues to General Manager
Ensure all shop personnel act professional and dress in accordance with the dress code
Ensure service equipment is in good working condition and well maintained
Count tires before every shift on a daily basis, and keep a tight control on tire inventory
Complete monthly inventory counts as required and submit to Regional Manager/Corporate Office by the first of the month
Perform inventory spot checks weekly
Evaluate, document, and resolve any warranty problems; Communicate event to Regional Manager/Corporate Office
Maintain a profitable business unit
Update all national accounts weekly
Enforce and practice all company safety procedures and policies to ensure a safe environment for employees and customers
Conduct daily safety meetings
Ensure all procedure manuals are available for employees
Ensure all employees are fully trained to perform all aspects of their job
Follow all OSHA & Safety procedures set by the company policy and procedure manual
Must be able to work alongside employees in both the shop and sales floor
Stay current on LMS training
Provide friendly, quick, and competent customer service
Report for work in a timely manner when scheduled
Requirements
Associate's degree (A. A.) or equivalent from a two-year college or technical school
Two to four years related experience and/or training
Current valid driver's license and be insurable to drive
Ability to get DOT, TIA and other certifications
Basic typing skills
Basic understanding of computer operations
Must work a minimum of 50 hours per week
Able to work evenings, weekends, holidays, and as needed
Must have reliable transportation and phone
Must be able to communicate in English
Benefits
Vacation after six months
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
General Manager overseeing daily operations at Boss Truck Shop in Ogden, Utah. Responsible for hiring, managing staff, and ensuring safety and financial performance.
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