Account Manager overseeing airport operations and relationships for cargo services. Ensuring compliance and effective team management while maintaining high operational standards.
Responsibilities
Build and maintain strong relationships with airport authorities and participate actively in the airport community.
Ensure the account operates per contract terms and service level agreements.
Supervise staff, delegate tasks, and create succession plans for leadership development.
Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
Manage attendance records, ensure staffing coverage, and control labor budgets.
Maintain compliance with TSA legislation and the corporate security program.
Conduct audits to ensure operational continuity and adherence to regulations.
Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
Other duties as requested by WFS or customer leadership team.
Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
Represent the company's image with integrity and professionalism.
Requirements
Bachelor’s degree in Business, Aviation Management, or a related field (or equivalent work experience).
Minimum of 3-5 years of management experience, preferably in aviation or a related industry.
Strong understanding of TSA regulations and airport security protocols.
Experience managing budgets, scheduling, and labor cost allocation.
Ability to effectively supervise, motivate, and train staff.
Independent judgment and decision-making skills required.
Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.
Excellent communication and relationship-building skills, particularly with stakeholders like airport authorities.
Knowledge of ground support equipment and preventative maintenance planning.
Proficiency in MS Office and operations management software.
Problem-solving and decision-making skills in a fast-paced environment.
Leadership and mentorship capabilities, with experience in creating development plans for team members.
Ability to read, write, fluently speak and understand the English language.
Benefits
Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
General Manager overseeing daily operations at Boss Truck Shop in Ogden, Utah. Responsible for hiring, managing staff, and ensuring safety and financial performance.
Assistant Manager responsible for maintaining shop operations and supervising staff. Boss Shops offers truck services for a safe and quality customer experience.
Service Manager at Scania Salamanca leading teams and ensuring customer satisfaction in automotive services. Focused on business growth and operational efficiency in a sustainable environment.
Manager of Learning & Capability Building responsible for executing enterprise learning programs at Hyatt. Leading effective learning solutions and driving continuous improvement through data and feedback.
Customer Order Manager ensuring client satisfaction and managing orders for helicopter blades at Airbus. Collaborating closely with technical support and front office teams at Paris - Le Bourget.
Cost & Contracts Manager responsible for strategic cost initiatives and supplier agreements at ST Engineering. Oversee contract negotiations and identify cost - saving opportunities in aerospace supply chain management.
Senior Commercial Compliance Manager overseeing compliance for a leading compliance solutions provider. Focusing on customer engagement and contract enforcement through data analysis and negotiation.
Problem Manager leading cross - functional teams to analyze complex incidents and enhance operational resilience at S&P Global. Working collaboratively to drive continual improvement and regulatory compliance.
Electrical Manager overseeing EASA Modifications and leading a multi - disciplinary engineering team at Boeing. Focused on aircraft retrofit solutions in the commercial aviation market.