Assistant Manager responsible for maintaining shop operations and supervising staff. Boss Shops offers truck services for a safe and quality customer experience.
About the role
- General Manager overseeing daily operations at Boss Truck Shop in Ogden, Utah. Responsible for hiring, managing staff, and ensuring safety and financial performance.
Responsibilities
- Responsible for managing all aspects of the hiring process of location staff including interviewing, candidate sourcing, selection, offers, drug screen, and onboarding.
- Ensures strict adherence to and enforcement of all company safety policies and procedures to maintain a safe and compliant work environment for all employees.
- Follows all OSHA & Safety procedures set by the company policy and procedure manual.
- Completes performance evaluations on new hires after 90 days and all employees annually or as needed; conducts daily safety meetings.
- Conducts coaching and issues corrective action; approves payroll.
- Ensures all employees are trained properly and follow procedures set forth.
- Ensures cleanliness of the shop and sales floor to provide a professional customer experience.
- Maintains a profitable business unit; achieves all budgeted goals.
- Ensures team members are appropriately following the dress code policy.
- Manages product and equipment inventories.
- Completes weekly inventory counts as required.
- Completes tire counts to ensure inventory is accurate and accounted for on a daily basis.
- Ensures service equipment is in good working condition and well maintained.
- Ensures invoices are reconciled daily.
- Reviews work orders and service tickets to ensure accuracy.
- Resolves all problems that can't be handled at a lower level (customer, personnel, mechanical).
- Completes weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.
- Conducts shop training meetings monthly and communicates to keep all Team Members informed on pricing promotions and policy/procedure changes.
- Evaluates, documents, and communicates any return job problems to the Corporate office.
- Updates all national accounts weekly.
- Ensures all procedure manuals are available for employees.
- Works alongside Team Members on the shop and sales floors.
- Stays current on LMS training and ensures Team Members complete training as assigned.
- Provides friendly and competent customer service.
- Reports for work in a timely manner when scheduled.
Requirements
- Three to five years related experience and/or training; or equivalent combination of education and experience.
- Current valid driver's license and be insurable to drive.
- Ability to get DOT, TIA, and other certifications.
- Basic keyboarding skills.
- Basic understanding of computer operations.
- Must work a minimum of 50 hours per week.
- Able to work weekends, holidays, and as needed.
- Must have reliable transportation and phone.
- Must be able to communicate in English.
Benefits
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Service Manager at Scania managing workshop activities to satisfy customer needs and promoting sustainable business growth.
Service Manager at Scania Salamanca leading teams and ensuring customer satisfaction in automotive services. Focused on business growth and operational efficiency in a sustainable environment.
Manager of Learning & Capability Building responsible for executing enterprise learning programs at Hyatt. Leading effective learning solutions and driving continuous improvement through data and feedback.
Customer Order Manager ensuring client satisfaction and managing orders for helicopter blades at Airbus. Collaborating closely with technical support and front office teams at Paris - Le Bourget.
Cost & Contracts Manager responsible for strategic cost initiatives and supplier agreements at ST Engineering. Oversee contract negotiations and identify cost - saving opportunities in aerospace supply chain management.
Senior Commercial Compliance Manager overseeing compliance for a leading compliance solutions provider. Focusing on customer engagement and contract enforcement through data analysis and negotiation.
Account Manager overseeing airport operations and relationships for cargo services. Ensuring compliance and effective team management while maintaining high operational standards.
Problem Manager leading cross - functional teams to analyze complex incidents and enhance operational resilience at S&P Global. Working collaboratively to drive continual improvement and regulatory compliance.
Electrical Manager overseeing EASA Modifications and leading a multi - disciplinary engineering team at Boeing. Focused on aircraft retrofit solutions in the commercial aviation market.