Hybrid Senior BPA Transition Manager

at Phoenix Group

• Job title: Senior BPA Transition Manager
• Job type: Full Time
• Experience level: Senior
• Salary: £95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• BPA Senior Transition Manager for Annuity Client Services Team at Phoenix Group. Handling onboarding and management of BPA transactions for Trustees and clients.

Responsibilities

• Own, drive and manage the implementation of a standard, client focussed, transition journey for a varied portfolio of schemes, allowing them to incept in a controlled and efficient manner. Supporting Trustees and our outsourced partner through onboarding and onward to buy-out.
• Support complex schemes where required, including creation of presentations for Trustees and attendance at meetings with clients to provide an overview of the proposition and services offered by the team.
• Provide ongoing real-time support to Trustees, administrators and other third parties as required.
• Develop a thorough understanding of the benefits and data for each scheme within your portfolio, allowing you to act as the first point of contact for all external communication.
• Develop, own and drive a project plan with each Scheme to proactively manage them through the transition process and onward to buyout.
• Working closely with the Client Services data analysts and senior data analysts to ensure that all data cleanse activity is completed in line with agreed project plans.
• Proactively identify emerging issues, liaising with external administrators and Phoenix’s outsourced administrator to rectify.
• Build and maintain relationships with internal stakeholders, Phoenix’s outsourced administrator, scheme administrators and Trustees, providing ongoing support throughout the transition journey.
• Produce detailed and accurate management information to support effective oversight
• Support the preparation of contractual documents and individual pension policy documents at buy-out.
• Ensure that all contractual obligations are completed on time, and to a high standard before the buy-out occurs.
• Support the development of a team of Transition managers ensuring knowledge of the Standard Life proposition is maintained and passed through to the wider team.

Requirements

• Excellent knowledge of Bulk Purchase Annuities and Defined Benefit Pensions
• Previous experience transitioning schemes through to buy-out
• Experience carrying out BPA new business pitches
• Demonstrated ability to provide actionable recommendations to stakeholders being able to tell the story in a way that is easy to understand
• The ability to interpret risks and issues in a transition journey that will impact delivery of a project plan
• Proven experience of collating and contributing necessary data and insights of the BPA transition journey to key stakeholders to support decisions for post-transaction services and distribute in a variety of formats back to key stakeholders
• Understanding of an outsourced administration model
• Exposure to external clients and stakeholders via meetings and telephone calls
• Experience of reviewing and interpreting pension benefit documentation
• Experience of working in a project or change environment
• Willingness to develop and progress in the role, highlighting and engaging with any training needs as appropriate

Benefits

• Up to £95,000 depending on experience plus bonus
• private medical cover
• 38 days annual leave
• excellent pension
• 12x salary life assurance
• career breaks
• income protection
• 3x volunteering days and much more