Hybrid Marketing Support Executive, Japanese Speaking

at The Channel Company

• Job title: Marketing Support Executive, Japanese Speaking
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, React
• Location requirements: Hybrid, Sydney, Australia

About the role

• Marketing Support Executive supporting IT partners in utilizing marketing tools and strategies. Focusing on relationship building and project support in the technology sector.

Responsibilities

• Support a network of IT partners and be the first point of contact, providing advice and support with the available marketing tools available to them and how to effectively use them
• On-board Partners to Marketing Portal.
• Assist partners to become familiar with the product and program benefits and investigate to find out market requirements
• Identify partner requirements and then use the provided materials to fulfil these to enable them to better promote and sell vendor products
• Provide demo, walkthrough and guidance to partners on executing campaigns and activities through Marketing Central
• Share feedback with the client on what resellers are asking for in order to grow their businesses
• Keep in regular contact with your network of partners to maintain a trusted relationship with key decision-makers and become an extension of their team
• Generate reports in MS Excel and prepare PowerPoint presentations to share updates with the local client team to keep them informed with progress
• Conduct partner trainings using webinar platforms

Requirements

• Business level English & Japanese both written and spoken, with the ability to adapt communication style to fit the audience
• 1-3 years of Business experience in ANZ demonstrating an understanding of commercial practices - in the technology sector, preferably in software, data or cloud - which includes on-boarding and enablement functions
• A confident approach to liaise with and develop business relationships
• Strong attention to detail
• Excellent client liaison skills, ability to react and respond in a timely and effective manner
• Some knowledge of digital marketing (e.g. email marketing, SEO, SEA, social networks, display advertising, video production) and offline Marketing campaign types (e.g. events, telemarketing, print advertising, sponsoring, incentives)
• Strong MS PowerPoint, Excel and Word skills with the ability to present information in a consistent and professional manner
• An interest in technology
• Independence is important, but so is being a team player to ensure success across the team
• Knowledge of Salesforce or a similar CRM system would be an advantage
• Additional languages such as Mandarin, Thai, Vietnamese, Indonesian would be of advantage.