After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- Customer Data Administrator maintaining databases and validating client accounts for a UK-based software provider. Collaborating on process improvements and ensuring data integrity.
Responsibilities
- Maintain and update databases with accurate information
- Validate new client accounts and contracts each day
- Verify payment accuracy, investigate discrepancies, process cancellations
- Prepare and send vouchers and prizes in a timely manner
- Support the wider organisation with process documentation and process improvements
Requirements
- Motivated and detail-oriented individual who enjoys working with data
- Excellent written and verbal communication skills
- Strong organisational ability
- Proven problem-solving mindset
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Willingness to learn new platforms with training
- High level of attention to detail
- Experience using HubSpot or Stripe (ideal but not essential)
Benefits
- 25 days annual leave that increases with seniority
- Private healthcare
- Life insurance
- Two charity days allocated to support a cause
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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