Office Assistant handling document control and office assistance for Mission Aviation Fellowship, a charitable organization serving remote communities through aviation. Managing records, office tasks, and collaborating with various departments.
About the role
- Production Analyst role in a tech company supporting day-to-day technology services. Collaborating with stakeholders and feature teams to enhance platform robustness and service management.
Responsibilities
- Support day-to-day technology based services
- Assist with deploying new applications and architecture
- Support delivery of application management and support
- Collaborate with platform and domain stakeholders
- Attend feature teams’ refinement and planning sessions
- Identify service improvement areas through analysis
- Build a culture of continuous improvement with a focus on automation
Requirements
- Technical knowledge and experience in platform, technology, products, and domains
- Experience in Agile or DevOps environment
- Hands-on experience as a Jira and Confluence Administrator
- Proven capability in handling requests and incidents
- Understanding of IT service management frameworks
- Ability to conduct root cause analysis and implement solutions
- Good collaboration and stakeholder management skills
Benefits
- Great variety and stakeholder exposure
- Supporting day-to-day technology based services
- Deploying new and complex applications
- Ensuring robustness and resilience of the platform
- Continuous improvement culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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