Salesforce Administrator managing and optimizing systems for Jack.org, ensuring fundraising and program tracking. Collaborating with diverse teams to improve workflows and enhance data integrity.
About the role
- Salesforce Administrator supporting Sales Operations, Support, Marketing, and Finance departments at Thales. Responsible for troubleshooting issues and implementing solutions across Salesforce platform.
Responsibilities
- Troubleshoot Salesforce issues using a ticketing system. This includes identifying and resolving problems with functionality, permissions, data, integrations and performance
- Design, implement, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including Force.com, CPQ and various managed packages
- Collaborate with Sales Operations, Order Management, Marketing, Finance and other teams on projects related to Salesforce
- Participate in agile development processes, including daily stand-ups, sprint planning, QA, UAT and go-live
- Prepare and execute mass data uploads
- Ensure creation and updating technical documentation
- Stay up to date on new Salesforce features and functionality
Requirements
- Bachelor’s degree in computer science, another relevant field of engineering study
- At least 3 years Salesforce administration experience
- Strong understanding of Salesforce features and functionality
- Knowledge of SOQL and Agile principles
- Certified Salesforce Administrator. Other certifications a plus
- CPQ experience
- Knowledge of Apex triggers and classes, Visualforce, JavaScript, Lightning components
Benefits
- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
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