Manage and implement existing national accounts, ensuring targets are met while coordinating team efforts in Oklahoma. Act as the primary contact for client issues and training.
About the role
- Head of Lifestyle Partnerships leading strategy for luxury offerings in Latin America at a global lifestyle management firm. Overseeing partnerships and ensuring best-in-class services for ultra-high-net-worth clients.
Responsibilities
- Define and lead the Lifestyle Proposition strategy for LAC in alignment with Ten’s global objectives, ensuring bold, forward-looking approaches across Dining, Retail, Entertainment, and other lifestyle categories.
- Develop and manage a portfolio of lifestyle services and partnerships that deliver best-in-market offers and benefits, tailored to the needs of UHNW clients across diverse LAC markets.
- Drive innovation in lifestyle offerings and design impactful campaigns that increase member engagement, requests, and bookings, while clearly communicating value to internal teams and clients.
- Work cross-functionally with global and regional teams to share best practices, strengthen synergies, and ensure seamless integration of lifestyle services into existing delivery mechanisms.
- Monitor performance against key metrics (NPS, engagement, commercial targets) to continuously improve propositions. Foster a high-performance culture, providing leadership, coaching, and opportunities for professional growth within the team.
- Represent Ten at industry events and forums, showcasing our thought leadership and strengthening brand presence in the luxury lifestyle space.
Requirements
- Minimum of 3 years’ leadership experience in the luxury sector, hospitality, or lifestyle services, with a focus on UHNW client engagement and service delivery.
- Proven track record in leading lifestyle propositions or high-end services, with strong operational and team management experience.
- Demonstrated success in managing cross-functional teams and driving organizational change within a global environment.
- Strong experience in commercial and partnership management, including developing and implementing policies and procedures that improve performance and results.
- Experience working in fast-paced, technology-driven environments with a passion for innovation.
- Fluency in English required
- Ability and willingness to travel frequently across the LAC region
Benefits
- Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.
- ***Rewards designed around you:***
- A **competitive salary package.**
- **Hybrid working**. You can combine working from home and working from the office. If you don’t live near our office, then we are open to fully remote working options too.
- **Paid time away from work.** Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- **Paid Sabbaticals**. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- **Extra Rewards**. Lucrative Ten Loyalty Rewards program.
- **Remote Working Holidays** - possibilities to Travel and Work!
- **Employee Discounts**. Access to lots of great travel and entertainment discounts as our clients’ members would!
- Be part of our **global, dynamic, and inclusive Team**, with diversity at its core.
- Genuine career opportunities within a dynamic and **international company**.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Community Partnerships Manager overseeing health promotion initiatives at Barwon Health in Australia. Leading a team in the Barwon South West region to improve health outcomes through collaboration and strategic planning.
National Account Manager managing Eisai's trade relationships with national wholesale and retail accounts. Seeking experienced candidates to develop strategies for enhancing product access.
Relationship Manager at PNC managing clients in business banking, focusing on client relationship building and revenue growth through effective management.
Commercial Banking Relationship Manager managing complex client relationships at PNC. Establishing and directing relationship strategies while mitigating risk and driving sales growth.
Team Lead for Success Advisory driving strategic expansion and customer success at Pigment. Leading a team to deliver high - impact advisory services for enterprise customers.
Associate Analyst on Brand Partnerships team driving revenue across DraftKings digital advertising assets. Analyzing performance data and collaborating with various teams to support business growth.
Client Development Director managing healthcare account relationships for growth and strategic execution. Collaborates with business units to enhance customer experience and operational outcomes.
National Account Manager developing global enterprise accounts for Malt in Spain. Focusing on the pharmaceutical industry and engaging key country stakeholders.
Account Manager overseeing strategic client relationships and service development for IT & Managed Services. Collaborating closely with internal teams to ensure customer satisfaction and drive sales growth.