Hybrid Account Manager

at Temper

• Job title: Account Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Amsterdam, Netherlands

About the role

• Account Manager managing portfolio and expanding client base in hospitality at Temper. Focusing on building relationships and understanding customer needs while driving revenue growth.

Responsibilities

• You manage your portfolio and expand your client base: this means building a strong professional relationship with your clients and staying informed about market developments so you can capitalize on opportunities and challenges.
• You understand the needs of the customer: as an industry expert, you can identify and prioritize customer needs.
• You know how to steer the conversation with the customer in the right direction to lead to a successful outcome.
• Whether it's C-level decision-makers or managers at the operational level, you know how to handle them.
• You are proactive and always seeking opportunities to take your portfolio to the next level, and grow our business.
• You have strong analytical skills: you are adept at handling data and translating it into clear action points for your clients.
• Based on your findings, you determine the next steps, always with the best interests of both parties in mind.
• You’re eager to seek opportunities and improve storytelling based on your client- and market needs.
• You like to work with revenue targets. So you don’t take no for an answer easily.

Requirements

• Have 2-3 years of relevant commercial experience in (strategic) account management.
• Have HBO-level education.
• Speak fluent Dutch and have a good command of English.
• Are able to turn ideas into concrete plans.
• Are data-driven and innovative.
• Have a commercial mindset.
• You are communicative and have hands-on mentality.
• Experience or knowledge of software such as Asana, Looker and Salesforce is a plus.
• A network in hospitality.
• Experience at an agency or within platform industry.

Benefits

• Flexible working (for real): Some of us want to get out of bed early, others are night owls. We focus on results, not on what time you start or where you do your work.
• Company Equity Plan (SARs): We want everyone at Temper to Own It and be part of our growth and success.
• Learning & Development budget: Once a year, you’ll receive a generous personal budget to develop your skills.
• Unlimited vacation days: As long as you get a thumbs-up from your manager, you can always take vacation days to rest and recoup your energy.
• Pension scheme: You will be eligible to be enrolled into our pension plan.
• Annual Well-being budget to spend on your gym or yoga club membership, health insurance, new pair of running shoes, etc.
• Learn Through Candor: Frequent, direct feedback and both internal and external learning opportunities.
• Travel expenses if you come to the office.
• In addition, we have great lunch options waiting for you too!
• Home working allowance, plus a home office budget for a comfy desk chair, laptop, and whatever else you need.