Sales Development Representative at InfoTrack generating new business opportunities through inbound and outbound outreach. Engaging prospects and tailoring approaches for impactful interactions.
About the role
- Inbound + Outbound Sales Representative for Google Education products in a hybrid model. Responsible for lead generation and CRM management in Barcelona.
Responsibilities
- Lead Generation: Conduct thorough research to identify and build a robust pipeline of potential education clients that fit our ideal customer profile.
- Outbound/Inbound Prospecting: Actively engage prospects through schedule calls, cold calls, emails, and social media outreach to initiate conversations and build initial interest.
- Qualification and Discovery: Ask targeted questions to uncover potential clients' needs, pain points, and alignment with the benefits of our client's solutions.
- Collaboration: Work closely with our client and internal teams to understand product offerings and contribute with valuable insights for enhancing lead generation strategies
- CRM Management: Diligently track and update lead fields in Salesforce and other systems, ensuring a seamless handoff to the sales team.
- Performance: Coachable and organized to execute different tasks with accuracy (update salesforce, follow cadences, return to prospect’s calls).
- Responsible for the entire sales qualification process, which includes: qualifying customers (using BANT, ANUM, or similar qualification criteria), converting into an opportunity, and passing on to the appropriate sales channel.
Requirements
- Native level of Polish and a proficient level of English
- 2 years of experience in a sales development, inside sales or sales outbound experience
- Bachelor's degree
- Strong written and verbal communication skills, including active listening.
- Proficiency with CRM software (e.g., Salesforce) and productivity tools like Google Suite
- **Preferred Qualifications (good to have):**
- Direct vital or professional experience with the Educational Sector of the market regions
- Self-Motivation: A high-energy individual who thrives in a results-driven environment.
- Resilience: The ability to bounce back from setbacks and maintain focus.
- Passion for technology
- **Desirable Skills**
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full time position (39h per week, Monday to Friday)
- **This is a Hybrid working model in Barcelona.**
- Salary: 21.898,95€ gross/year + up to 2.627,87€ gross/year in bonus
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Permanent Contract
- **Relocation support**
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
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