Manager de Groupe responsable du plateau d’Assistance chez Filassistance, pilotant une équipe et assurant la satisfaction client.
About the role
- Senior Manager overseeing Learning Solutions at TD. Collaborating with HR partners to develop and implement learning strategies aligned with business priorities.
Responsibilities
- Acts as a strategic partner and advisor for business or functional groups
- Enable the creation, delivery and measurement of comprehensive learning solutions
- Develop and support the implementation of learning strategies
- Collaborates with HR partners and business leaders
- Manage relationships and deliverables across multiple phases
Requirements
- Bachelor's degree or progressive work experience
- 10+ Years of related experience
- In depth knowledge of a specialized Human Resources function
- Expert communication, facilitation and presentation skills
- Proven ability to deal with all levels of management
- Strong Customer Service orientation
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development and reward and recognition
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