Provide compliance advisory support and manage compliance risk across loan collections
Focus on issues management, ongoing monitoring, policy reviews, communications, and complaints management to ensure regulatory compliance and operational excellence
Manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future
Requirements
Undergraduate degree or equivalent work experience
10+ years of experience
Experience in credit card, auto or other secured lending with a strong understanding of applicable regulations (Reg F, Reg X, FDCPA, FCRA and SCRA) and how they apply to collection processes
Large bank experience a plus, but not required
Experience reviewing and approving policies and procedures
Issues management, ongoing monitoring, and complaints management
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Job title
Senior Compliance Business Oversight Manager – Collections
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