HR Specialist managing HR administration and reporting at Center Parcs Nordborg Resort. Supporting HR processes and collaborating with international teams in a professional environment.
About the role
- Team Lead overseeing clinical support operations in Taguig, managing team performance and metrics in a night shift.
Responsibilities
- Lead a team in a voice-based clinical support environment
- Oversee performance metrics and ensure team meets objectives
- Collaborate with management to enhance team efficiency
Requirements
- Nursing Degree
- Should have an active PHRN license
- Must have experience handling a team for a minimum of 2 years in medical/clinical account (Global Support)
- Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
Benefits
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
HR Specialist managing HR processes, administration, and reporting at Center Parcs Nordborg Resort. Fostering a supportive work environment and collaborating with various stakeholders.
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