HRBP Manager ensuring compliance to HR policies and timely issue resolution in Cebu BPO environment. Involves onsite responsibilities including DOLE hearings and employee concerns handling.
Responsibilities
Resolution of end- user issues timely with minimal escalations
Completion of ERP compliance and audit activities as per pre-defined timelines
Accuracy and timeliness of HR Monthly Reports and other related trackers
Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code
Be the first line support for HRBP administrative requirements
Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
Promote and manage local implementation of corporate HR initiatives
Oversee and/or support employee engagement activities by the company
Other tasks as may be assigned
Requirements
Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.
A minimum of 3 years HR administrative experience is preferred.
Currently in BPO HRBP Manager roles or Senior Team Lead positions who are ready for promotion.
This role involves onsite responsibilities, including attending DOLE hearings and handling employee concerns directly.
This is a ground-level operational role, and candidates must be comfortable with such tasks.
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