Onsite Senior Analyst, Strategic Advisory – Capacity & Growth

Posted 10 hours ago

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About the role

  • Senior Analyst for strategic advisory, translating strategic forecasts into capacity plans at Mastercard. Partnering with regional teams to optimize operations and resource utilization.

Responsibilities

  • Partner with Regional Product, Sales, Client Services and Finance teams across regional markets, having impact and exposure on strategic decisions of senior stakeholders across the Services business.
  • Lead the analysis of current and future capacity requirements based on capacity drivers, business forecasts, market trends, and operational demands.
  • Orchestrate end to end decision workflows, enabling full alignment between all stakeholders.
  • Collaborate with cross-functional teams to assess capacity constraints, identify opportunities for improvement, and develop actionable plans to optimize resource utilization.
  • Establish and maintain performance metrics and KPIs to enable a strategic review of capacity utilization, efficiency, and effectiveness.
  • Provide strategic guidance and recommendations to senior leadership on resource allocation, investment decisions, and capacity expansion initiatives.
  • Foster a culture of accountability, innovation, and collaboration within the capacity planning function and across the organization.
  • Drive continuous improvement initiatives to enhance capacity planning processes, tools, and methodologies.
  • Lead a high-performing team, fostering a culture of strategic thinking, operational excellence, and cross-functional collaboration.

Requirements

  • Strong academic foundation combined with practical experience in strategic consultancy
  • Proven track record of success in developing and implementing capacity planning strategies or advanced data driven processes in complex, fast-paced environments.
  • Strong analytical skills with the ability to translate data insights into actionable recommendations and strategic initiatives.
  • Strong business acumen and consulting mindset
  • Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
  • Key team player mindset, and ability partner within a cross-functional team
  • Expert on excel, and at ease with data, knowledge of Alteryx, Airtable, Power-Bi or Tableau being a strong plus.
  • Demonstrated ability to drive results, manage multiple priorities, and thrive in a dynamic, evolving environment.
  • Experience in professional services organizations would be a plus.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Analyst, Strategic Advisory – Capacity & Growth

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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