Upsell Sales Coordinator at MPLC enabling content use while championing intellectual property. Identifying upsell opportunities and providing exceptional customer service within a hybrid work environment.
About the role
- Sales Associate at luxury retail brand in Vancouver. Upholding store’s success and efficiency through excellent customer service and sales performance.
Responsibilities
- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics
- Creates short- and long-term strategies to achieve personal metrics and performance goals
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
- Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs
- Attends to the unique and individual shopping needs of each customer.
- Builds lasting and loyal relationships with customers
Requirements
- 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Possesses current knowledge of fashion trends and competition in the marketplace.
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- High school diploma or equivalent; college degree preferred.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
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