Senior Privacy and Data Protection Engineer at Medtronic focusing on cybersecurity and data privacy for medical devices and infrastructure. Lead the development and monitoring of compliance solutions across teams.
About the role
- Customer Success Manager acting as the main point of contact for clients in a software development company. Supporting clients throughout their journey with onboarding, training, and solution adoption.
Responsibilities
- Act as the main point of contact for clients.
- Support clients during onboarding, training, and solution adoption.
- Coordinate with internal technical teams on requirements & change requests.
- Follow up on client payments and approvals.
- Maintain professional relationships with clients throughout their journey.
- Participate in continuous improvement of our solutions and processes.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 3–5 years of experience in client-facing roles within tech or SaaS.
- Strong communication, presentation, and organizational skills.
- Expert knowledge in process design and mapping tools.
- Good understanding of software development models, especially SaaS applications (preferably in service management or order management domains).
- Hands-on experience in leading business requirements sessions & brainstorming meetings.
- Knowledge of DevOps standards and processes is a plus.
Benefits
- Monthly international travel for client meetings and engagements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager driving strategic growth and retention in SaaS company focused on workplace health and sustainability solutions. Building executive - level partnerships and managing key accounts in Sweden.
Senior Customer Success Manager managing strategic customer portfolios for EcoOnline's platform in a hybrid working model. Focused on retention, adoption, and value creation with strategic customers.
Customer Success Manager focusing on consultative discovery and high - touch management for a B2B SaaS. Collaborating across teams to enhance customer journeys and satisfaction.
Customer Success Associate leading client engagement and satisfaction for nebulaONE. Collaborating across teams to address client needs and promote product value.
Client Relations Coach developing and supporting Customer Success Managers' performance in a hybrid role. Delivering training and quality assurance to ensure client success as part of a corporate team in Makati.
Senior Customer Success Manager at Genesys, advising customers to achieve their customer experience vision. Manage customer portfolios, strategies, and business outcomes with a focus on AI/Digital solutions.
Senior Manager leading Microsoft Dynamics 365 CRM projects and driving strategic initiatives at PwC. Collaborating with clients and teams to ensure operational efficiency and excellence.
Manager leading Microsoft Dynamics 365 CRM software implementations for PwC's Business Application Consulting team. Collaborating with clients to achieve strategic objectives through technology and innovation.
Customer Satisfaction Representative enhancing customer experience while acting as a liaison between dealership and customers at Driveway. Focused on satisfaction improvement with strong communication skills required.