Customer Success Agent for Getsafe, providing phone support for insurance concepts and services. Engaging customer interactions and guiding them through digital processes.
Responsibilities
You are the first point of contact for our customers by phone.
You play a key role at our customer interface and inspire customers with our concept and service.
You guide customers over the phone through our digital process, answer open questions and identify gaps in their current coverage.
You schedule consultation appointments for our advisors.
Requirements
You have completed vocational training.
You are a strong communicator and enjoy every conversation where you can help our customers secure the best possible coverage.
You enjoy working with innovative digital sales structures and want to help us rethink insurance distribution.
You speak fluent German and English.
Benefits
30 days of vacation — 28 regular days plus an additional day on your birthday and a half day on Christmas Eve and a half day on New Year's Eve.
Take the opportunity to work up to 90 days within the EU.
Invest in your future success through our popular employee equity program (VSOP), which grants all employees shares in Getsafe.
Use your monthly Getsafe budget of €50 flexibly for a Deutschland-Ticket, office lunches, your remote setup, or our employer-sponsored health insurance (bKV).
Grow with us! You'll receive a personal Getsafe budget of €1,000 for your professional and personal development.
Celebrate with us at regular team events such as afterworks, summer parties, Christmas parties, hackathons, strategy weeks and more.
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