HR Operations Coordinator managing HR Shared Services operations across EMEA. Leading transitions and optimizing processes for high-quality employee experiences in a global setting.
Responsibilities
Review and assess current HR processes across EMEA countries to identify opportunities for improvement, standardization, and increased efficiency
Design and implement a dashboard to monitor and report on key HR performance indicators (KPIs), ensuring visibility and data-driven decision-making
Lead the development of a scalable operating model to integrate new countries into the HR Shared Services framework
Drive process optimization initiatives to ensure high-quality service delivery to employees and managers
Collaborate with local HR teams and cross-functional stakeholders to support smooth transitions and ensure alignment with global standards
Ensure that all HR processes within Shared Services are fit for purpose, compliant, and capable of delivering consistent and high-impact employee experiences
Support change management efforts related to the expansion and evolution of HR Shared Services across the region
Continue driving digitalization and automation initiatives
Requirements
Educated to a minimum of Bachelor's degree level in Business Administration, Human Resources, or Analytics
A Master's degree in HR is a strong plus
Minimum of 5 years of experience working in HR Shared Services environments, with a focus on process definition and optimization
Proven experience in payroll administration and coordination of HR operations across multiple countries
Must possess excellent verbal and written communication skills in English, additional language is a plus
Strong analytical and creative problem-solving skills, with the ability to translate data into actionable insights
High attention to detail and proficiency in Microsoft 365 tools (Excel, PowerPoint, Teams, etc.)
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