Administrative Assistant generating internal and external information for Bancolombia. Analyzing processes and supporting team operations in Bogotá office.
About the role
- Administrative Assistant supporting executive functions on the Policy, Advocacy, and Communications team at Strada Education Foundation. Managing administrative tasks in a hybrid work environment split between onsite and remote work.
Responsibilities
- Provide comprehensive calendar management for senior leaders, ensuring clarity, accuracy, and alignment across the PAC team.
- Support special events, meetings, and team activities related to the work of the Policy, Advocacy, and Communications (PAC) team.
- Partner closely with the Executive Assistant, administrative staff, and S/VPs to maintain coordinated scheduling and seamless operations.
- Arrange and book all travel, proactively managing preferences for flights, transportation, hotel accommodations, and other logistical needs.
- Troubleshoot and resolve travel issues as they arise, providing timely solutions and updated arrangements for S/VPs.
- Prepare and submit expense reports accurately, collaborating with Strada’s Corporate Finance Accounts Payable team as needed.
- Process all invoices, including researching vendor payment cycles to ensure accurate and timely payments without over- or underpayment.
- Deliver outstanding customer service, contributing to a welcoming, supportive, and respectful work environment.
- Serve as the primary point of contact for technology, workspace, and operational issues, partnering with Corporate IT, HR, and other departments to ensure timely resolution.
- Model and uphold high performance standards, demonstrating initiative, professionalism, and follow-through.
- Support additional duties, tasks, and special projects as assigned, contributing to smooth team operations and organizational goals.
Requirements
- 3+ years of executive support experience, including complex scheduling and calendar coordination.
- Proven ability to work independently in a fast-paced environment while managing multiple priorities.
- Demonstrated experience managing multiple, heavily scheduled calendars in partnership with other assistants, with the ability to resolve requests quickly and accurately.
- Proactive approach to problem-solving with strong interpersonal and relationship-management skills.
- Excellent logistical and organizational abilities, with strong attention to detail.
- Exceptional communication skills (verbal and written) and the ability to collaborate effectively to identify and resolve issues.
- Strong command of the Microsoft Office Suite and the Google Workspace suite of tools.
- Ability to handle confidential and sensitive information with discretion, particularly when interacting with government officials and policymakers.
- Strong interpersonal judgment and the ability to navigate differences with professionalism and minimal conflict.
- Proven ability to work collaboratively across a large, complex organization to achieve results.
Benefits
- comprehensive employee benefit package
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