Administrative Assistant supporting department leadership in patient care at Beth Israel Lahey Health. Handling administrative tasks like scheduling, communication, and database management.
Responsibilities
Answers and screens telephone calls.
Takes accurate messages or directs the call to the appropriate person.
Greets and directs patients/families, visitors, and staff.
Responds to requests in a timely manner and provide clear and accurate information within the scope of knowledge and authority.
Types correspondence, forms, reports, manuscripts, or other materials that may require complex formatting.
Prepares documents with stylized formats, lettering, or graphics using specialized commercial software, such as desktop publishing or graphics packages.
Proofreads and edits materials for grammar, punctuation, and spelling.
Schedules appointments and meetings and maintains personal calendars for manager/director(s).
Organizes conference calls and meetings, sometimes with large numbers of participants.
Reserves meeting locations and equipment.
Prepares meeting agenda and other materials.
Prepares travel arrangements as needed.
Organizes and schedules conferences, seminars, or other department-sponsored programs or events.
Coordinates all necessary arrangements: location, registration forms, and fees, agenda, refreshments, materials, and equipment.
Maintains departmental files, records, and databases.
Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
Maintains department reference library of books, journals, and other materials.
Other duties as assigned by the department.
Requirements
High School diploma or GED required.
Associate's degree preferred.
3-5 years of related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access, and other web-based applications.
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