Lead a team managing service programs to enhance customer satisfaction and profitability in a global medical technology company. Focus on business operations and process optimization for successful delivery.
About the role
- Gerente de Relacionamento desenvolvendo estratégias de crédito personalizadas na maior empresa independente de pagamentos do Brasil. Conduzindo negociações e gerenciando a carteira de clientes em um cenário híbrido.
Responsibilities
- Hybrid work routine with both in-person and online meetings
- Initiate contact with clients to offer appropriate credit solutions
- Lead negotiations and build strong relationships with clients
- Manage and grow the client portfolio, ensuring satisfaction and retention
- Conduct business visits for prospecting new clients and maintaining relationships
- Rigorously analyze clients' repayment capacity to ensure informed and secure credit decisions
Requirements
- Solid knowledge of credit products and the financial sector
- Experience in credit risk related to lending and financial mathematics
- Strong negotiation skills and portfolio management experience
- Knowledge of the regional market and proven sales experience
- Ability to interpret and apply credit policies clearly and consistently
Benefits
- 🩺 Health and Dental Plan
- 🏥 24/7 "Hospital Virtual Verde" service — quick and convenient
- 🥗 Meal Voucher and/or Food Voucher - Pluxee
- 💪 Wellhub
- 👶 Childcare assistance — for children up to 5 years and 11 months
- 👶 Assistance for children with disabilities
- 💚 Life Insurance
- 🚘 Transportation Voucher
- 🤧 Acolhe360
- 💆♀️ Quick Massage (Exclusive for employees with access to Rio de Janeiro/São Paulo offices)
- 🌍 Férias &Co (Optional)
- 🐶 Meu Pet Club (Optional)
- 🤱 Welcome kit for new parents
- 💰 Fixed salary + annual bonus
- 📚 Education benefit — internal platform with access to books, podcasts, training and video lessons for self-development (Studa and StoneCo Library)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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